If I could teach only one value to live by, it would be this: Success
will come and go, but integrity is forever. Integrity means doing the
right thing at all times and in all circumstances, whether or not anyone
is watching. It takes having the courage to do the right thing, no
matter what the consequences will be. Building a reputation of integrity
takes years, but it takes only a second to lose, so never allow
yourself to ever do anything that would damage your integrity.
We live in a world where integrity isn’t talked about nearly enough.
We live in a world where “the end justifies the means” has become an
acceptable school of thought for far too many. Sales people overpromise
and under deliver, all in the name of making their quota for the month.
Applicants exaggerate in job interviews because they desperately need a
job. CEOs overstate their projected earnings because they don’t want the
board of directors to replace them. Entrepreneurs
overstate their pro formas because they want the highest valuation
possible from an investor. Investors understate a company’s value in
order to negotiate a lower valuation in a deal. Customer service
representatives cover up a mistake they made because they are afraid the
client will leave them. Employees call in “sick” because they don’t
have any more paid time off when they actually just need to get their
Christmas shopping done. The list could go on and on, and in each case
the person committing the act of dishonesty told themselves they had a
perfectly valid reason why the end result justified their lack of
integrity.
It may seem like people can gain power quickly and easily if they are willing to cut corners and act without the constraints of morality.
Dishonesty may provide instant gratification in the moment but it will
never last. I can think of several examples of people without integrity
who are successful and who win without ever getting caught, which
creates a false perception of the path to success that one should
follow. After all, each person in the examples above could have gained
the result they wanted in the moment, but unfortunately, that momentary
result comes at an incredibly high price with far reaching
consequences. That person has lost their ability to be trusted as a
person of integrity, which is the most valuable quality anyone can have
in their life. Profit in dollars or power is temporary, but profit in a
network of people who trust you as a person of integrity is forever.
Every one person who trusts you will spread the word of that trust to
at least a few of their associates, and word of your character will
spread like wildfire. The value of the trust others have in you is far
beyond anything that can be measured. For entrepreneurs it means
investors that are willing to trust them with their money. For employees
it means a manager or a boss that is willing to trust them with
additional responsibility and growth opportunities. For companies it
means customers that trust giving them more and more business. For you
it means having an army of people that are willing to go the extra mile
to help you because they know that recommending you to others will never
bring damage to their own reputation of integrity. Yes, the value of
the trust others have in you goes beyond anything that can be measured
because it brings along with it limitless opportunities and endless
possibilities.
Contrast that with the person who cannot be trusted as a person of integrity. Warren Buffet, Chairman and CEO of Berkshire Hathaway said
it best:, “In looking for people to hire, look for three qualities:
integrity, intelligence, and energy. And if they don’t have the first
one, the other two will kill you.” A person’s dishonesty will
eventually catch up to them. It may not be today, and it may not be for
many years, but you can rest assured that at some point there will
always be a reckoning.
A word of advice to those who are striving for a reputation of
integrity: Avoid those who are not trustworthy. Do not do business with
them. Do not associate with them. Do not make excuses for them. Do not
allow yourself to get enticed into believing that “while they may be
dishonest with others, they would never be dishonest with me.” If
someone is dishonest in any aspect of his life you can be guaranteed
that he will be dishonest in many aspects of his life. You cannot
dismiss even those little acts of dishonesty, such as the person who
takes two newspapers from the stand when they paid for only one. After
all, if a person cannot be trusted in the simplest matters of honesty
then how can they possibly be trusted to uphold lengthy and complex
business contracts?
It is important to realize that others pay attention to those you
have chosen to associate with, and they will inevitably judge your
character by the character of your friends. Why is that? It is best
explained by a quote my father often says when he is reminding me to be
careful of the company I am keeping: “When you lie down with dogs you
get fleas.” Inevitably we become more and more like the people we
surround ourselves with day to day. If we surround ourselves with people
who are dishonest and willing to cut corners to get ahead, then we’ll
surely find ourselves following a pattern of first enduring their
behavior, then accepting their behavior, and finally adopting their
behavior. If you want to build a reputation as a person of integrity
then surround yourself with people of integrity.
There is a plaque on the wall of my office which reads: “Do what is
right, let the consequence follow.” It serves as a daily reminder that
success will indeed come and go, but integrity is forever.
~Amy (for my daily blogs go to www.amyreesanderson.com/blog)
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