The astounding rate of growth would make any parent proud. There were 30
billion gigabytes of video, e-mails, Web transactions and
business-to-business analytics in 2005. The total is expected to reach
more than 20 times that figure in 2013, with off-the-charts increases to
follow in the years ahead, according to Cisco, the networking giant.
How much data is that? Cisco estimates that in 2012, some two trillion
minutes of video alone traversed the Internet every month. That
translates to over a million years per week of everything from video
selfies and nannycams to Netflix downloads and “Battlestar Galactica”
episodes.
What is sometimes referred to as the Internet’s first wave — say, from
the 1990s until around 2005 — brought completely new services like
e-mail, the Web, online search and eventually broadband. For its next
act, the industry has pinned its hopes, and its colossal public
relations machine, on the power of Big Data itself to supercharge the
economy.
There is just one tiny problem: the economy is, at best, in the doldrums
and has stayed there during the latest surge in Web traffic. The rate
of productivity growth, whose steady rise from the 1970s well into the
2000s has been credited to earlier phases in the computer and Internet
revolutions, has actually fallen. The overall economic trends are
complex, but an argument could be made that the slowdown began around
2005 — just when Big Data began to make its appearance.
Those factors have some economists questioning whether Big Data will
ever have the impact of the first Internet wave, let alone the
industrial revolutions of past centuries. One theory holds that the Big
Data industry is thriving more by cannibalizing existing businesses in
the competition for customers than by creating fundamentally new
opportunities.
In some cases, online companies like Amazon and eBay are fighting among
themselves for customers. But in others — here is where the cannibals
enter — the companies are eating up traditional advertising, media,
music and retailing businesses, said Joel Waldfogel, an economist at the
University of Minnesota who has studied the phenomenon.
“One falls, one rises — it’s pretty clear the digital kind is a
substitute to the physical kind,” he said. “So it would be crazy to
count the whole rise in digital as a net addition to the economy.”
Robert J. Gordon, a professor of economics at Northwestern University,
said comparing Big Data to oil was promotional nonsense. “Gasoline made
from oil made possible a transportation revolution as cars replaced
horses and as commercial air transportation replaced railroads,” he
said. “If anybody thinks that personal data are comparable to real oil
and real vehicles, they don’t appreciate the realities of the last
century.”
Other economists believe that Big Data’s economic punch is just a few
years away, as engineers trained in data manipulation make their way
through college and as data-driven start-ups begin hiring. And of course
the recession could be masking the impact of the data revolution in
ways economists don’t yet grasp. Still, some suspect that in the end our
current framework for understanding Big Data and “the cloud” could be a
mirage.
“I think it’s conceivable that the data era will be a bust for the
things people expect it to be useful for,” said Scott Wallsten, a senior
fellow at the Technology Policy Institute and the Georgetown Center for
Business and Public Policy. Some entirely new use will have to turn up
for data to fulfill its economic potential, he added.
There is no disputing that a wide spectrum of businesses, from
e-marketers to pharmaceutical companies, are now using huge amounts of
data as part of their everyday business.
Josh Marks is the chief executive of one such company, masFlight, which helps airlines use enormous data sets to reduce fuel consumption and improve overall performance. Although his first mission is to help clients compete with other airlines for customers, Mr. Marks believes that efficiencies like those his company is chasing should eventually expand the global economy.
For now, though, he acknowledges that most of the raw data flowing
across the Web has limited economic value: far more useful is
specialized data in the hands of analysts with a deep understanding of
specific industries. “The promises that are made around the ability to
manipulate these very large data sets in real time are overselling what
they can do today,” Mr. Marks said.
Some economists argue that it is often difficult to estimate the true
value of new technologies, and that Big Data may already be delivering
benefits that are uncounted in official economic statistics. Cat videos
and television programs on Hulu, for example, produce pleasure for Web
surfers — so shouldn’t economists find a way to value such intangible
activity, whether or not it moves the needle of the gross domestic
product?
In addition, infrastructure investments often take years to pay off in a
big way, said Shane Greenstein, an economist at Northwestern
University. He cited high-speed Internet connections laid down in the
late 1990s that have driven profits only recently. But he noted that in
contrast to the Internet’s first wave, which created services like the
Web and e-mail, the impact of the second wave — the Big Data revolution —
is harder to discern above the noise of broader economic activity.
“It could be just time delay, or it could be that the value just isn’t
there,” said Mr. Greenstein, who has studied the competitive success of
online businesses in media, advertising and retailing.
Perhaps surprisingly, the parallel most tightly embraced by digital
futurists — the rise of the electricity grid — is largely dismissed by
those who have studied the history of the subject. The idea is that a
ubiquitous Internet will make data and “cloud” computing available
anywhere, like electricity through a socket.
The numerical comparisons are tantalizing. As illustrated in “The
Electric City,” by Harold L. Platt, the booming quantity and adoption
rates of electricity flowing on the Chicago grid in the late 19th and
early 20th centuries instantly bring to mind those charts showing data
growth today.
Despite those similarities, Mr. Platt, a professor emeritus of history
at Loyola University Chicago, said it was unlikely that the revolutions
unleashed in manufacturing, domestic life, transportation and high and
low society by electricity could ever be matched by the data era. “I’d
be hard pressed to quickly draw comparisons,” he said.
But even as Mr. Platt, 68, spoke by cellphone from Chicago, fragments of
today’s inescapable data flood found him as he received messages from
his grown children. “I have to text them or else they won’t answer me
back,” Mr. Platt said gamely. “I’m going with the flow.”
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